Does Your Social Security Number Change When You Change Your Name

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Security info confirms your identity

Security info is an alternate contact email address or phone number that you add to your account. If you forget your password, or if someone else is trying to take over your business relationship, we send a verification lawmaking to that alternate email or phone number. When you give the code dorsum to us, nosotros know that you're really you so we tin can help go you back into your Microsoft account.

We utilize your security info simply to verify your identity if you're accessing personal data or if we detect a problem with your account.

Before nosotros showtime into how to manage your security info, let'due south make sure we've successfully sent your verification lawmaking.

If you'd like to reset your password merely the verification code didn't arrive, run into When you tin can't sign in to your Microsoft account.
For tips about receiving and using verification codes, please run across Troubleshooting verification code issues.

Manage your security info

You can change your password, update info, or review recent action. If you're not already signed in to your Microsoft account, y'all'll see a prompt.

Change your security information

Manage your security info

On your Security nuts account folio, yous can add, update, or remove security info. Select whatsoever of the following to find out how.

Of import:

Y'all don't need to remove old security info unless there is an business relationship security take chances (e.grand. someone else has access to your old mailbox).
If y'all practise need to replace your security info, make certain you add new info offset.
If you asking removal of all security info in your account, the info doesn't really modify for xxx days. During this time, nosotros cannot take further changes or additions to security settings or billing info. Your business relationship is still open and active, and you lot can still utilise your email, Skype, OneDrive and devices as usual. Nosotros'll let you know when it's time to enter new security info. Learn more.

On the Security basics page, select the Update info button. If you're not already signed in to your Microsoft account, you'll be prompted to sign in.
Yous may exist asked to enter a verification lawmaking to continue. If you don't have admission to your alternate email or phone number, choose I don't take whatsoever of these and follow the instructions to replace your security info.
You'll see your security info nether Security settings. Choose Remove for any yous want to remove. You may be asked to add together new security info before you lot can remove the old info.

Troubleshooting verification code issues

There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most mutual causes, and meet if any of them employ to yous.

Does your phone cake texts from unknown numbers?
If so, change your phone settings and so choose I don't take a code. We'll send some other verification code.

Did your email transport your verification lawmaking to your junk binder?

Cheque your junk email binder for a message from a Microsoft account, and use the code sent to yous. Valid verification codes come from an @accountprotection.microsoft.com email address.

Mark @accountprotection.microsoft.com as a trusted sender to receive your verification code in your inbox.

Is your telephone number or electronic mail address entered correctly?
To keep your information safe when you lot're signing in, we only evidence yous the last two digits of your telephone number or the commencement two characters of your e-mail address.

To come across if your security info is correct:

Sign in to your Security basics page with your Microsoft account.
SelectUpdate info.
Cull a method that y'all know works, or choose I don't accept whatever of these to replace your security info.

Does your alternate email address terminate in @outlook.com, @hotmail.com, @live.com, or @msn.com?
If so, yous're using i Microsoft account to verify another Microsoft account. This can get in tricky to go on track of which one you're signed in to. When you sign in to the second account (to get the code sent to that email), most browsers automatically sign you out of the offset business relationship (the one that'south really requesting the code).

To get your verification code:

Using a browser in privacy style, sign in with the kickoff business relationship. This lets you stay signed in to both accounts at the same fourth dimension.
When you're prompted to enter the verification code that was sent to your alternate electronic mail address, don't shut the browser window.
Open a new window in privacy style. Ctrl + Shift + P is the shortcut for InPrivate Browsing in Microsoft Edge and Internet Explorer. If you're using a different browser, check that browser's help for info about privacy mode.
In the new window, sign in to your alternate email account and await for the message from the Microsoft account team. Copy or write downwards the verification code from the bulletin.
Return to the window that is asking yous for the verification code. Enter the code and follow the instructions.

When you run into a bulletin asking you to make sure you tin can receive a verification code, verify or add together new security info. You tin skip it for 24 hours at a time, just after seven days from the starting time notice you'll have to verify or add new security info earlier yous can sign in over again.

We won't ask y'all to verify your security info every time you sign in. Occasionally, nosotros might ask yous to bank check information technology again—for example, if yous haven't signed in for a long while. This is our way to make sure your info is current.

No. A verification lawmaking doesn't supercede your password, and then it won't work to enter a verification code in the password box. Nosotros utilise verification codes in addition to passwords as an extra layer of security in case someone else learns your countersign.